Connect Gitbook and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New spaces
New Team
New Share Link
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Gitbook and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New spaces
Trigger when a new spaces is created.
New Team
Trigger when a new team is created.
New Share Link
Trigger when a new share link is created.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Action is the task that follows automatically within your Gitbook integrations.
Create a site
Create a new site.
Create collection
Create a new collection.
Create an organization invite
Create an organization invite.
Create a space
Create a new in an organization space.
Get the list of organizations
Get the list of organizations for the currently authenticated user.
Get an organization by its ID
Get an organization by its ID.
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Frequently Asked Questions
To start, connect both your Gitbook and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Gitbook triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Gitbook data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Gitbook and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gitbook and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gitbook
Gitbook is a modern documentation platform where teams can document everything from products to internal knowledge bases. It provides a collaborative environment for creating, editing, and sharing content, making it ideal for teams looking to streamline their documentation process.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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