Full list

Supported Triggers & Actions

Everything you can automate between Gladia AI and Appcues.

When this happensTriggers

A trigger is an event that starts a workflow.

When one or more flows are created

When one or more flows are created

Runs the workflow automatically whenever one or more flows are created within the specified number of minutes.

New Segment

New Segment

Fetch segments created within the specified number of minutes.

New Checklist

New Checklist

Retrieve checklists created within the specified recent time window for the connected Appcues account.

When a banner is created

When a banner is created

Runs the workflow automatically whenever a banner is created in the connected account within the specified number of minutes.

When a new mobile experience is created

When a new mobile experience is created

Runs the workflow automatically whenever a new mobile experience is created in the connected Appcues account within the configured time window.

Request a new Trigger for Gladia AI

Do thisActions

Action is the task that follows automatically within your Gladia AI integrations.

Create Transcription

Create Transcription

Creates a Transcription.

Delete Transciption

Delete Transciption

Delete an Existing Transcription.

Update Segment

Update Segment

Change the name and/or description of an existing segment using its segment ID.

Create Segment

Create Segment

Creates a new segment.

Publish a Flow

Publish a Flow

Publish the specified Appcues flow to make it live for the account.

Update a Group Profile

Update a Group Profile

Updates the profile attributes for the selected group.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Gladia AI
Gladia AI + Appcues
Gladia AI logo

About Gladia AI

Gladia AI is a cutting-edge platform that leverages artificial intelligence to provide advanced solutions for various industries. It offers tools and services that enhance productivity, automate processes, and deliver insightful analytics, making it an essential resource for businesses looking to integrate AI into their operations.

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Integrations Appcues
Appcues + Gladia AI
Appcues logo

About Appcues

Appcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.

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Frequently Asked Questions

How do I connect Gladia AI and Appcues?

Sign up for a free viaSocket account, then authorize both your Gladia AI and Appcues accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Gladia AI and Appcues as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Gladia AI to Appcues?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Appcues. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Gladia AI triggers actions in Appcues, and a separate workflow where Appcues triggers actions in Gladia AI. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Gladia AI and Appcues. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Gladia AI and Appcues integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.