Integrations Gmail InvGate Service Desk
Gmail + InvGate Service Desk

Connect Gmail and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Gmail

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of Gmail and InvGate Service Desk

Enable Integrations or automations with these events of Gmail and InvGate Service Desk

Triggers

New Attachment

New Attachment

Retrieve recent Gmail messages (optionally filtered by label) that contain attachments, upload those attachments to Viasocket, and return message and attachment details.

New Email Received

New Email Received

Runs when new email arrives

Request a new Trigger for Gmail

Actions

Send Email With Attachments

Send Email With Attachments

Send an email and attach files or Google Drive links.

Add or Remove Label to Email

Add or Remove Label to Email

Add or remove a label on a specific email or the first email that matches a subject or sender.

Reply to Email

Reply to Email

Reply to an existing Gmail thread (plain text or HTML). Supports To/CC/BCC, attachments, custom sender name, and optional labels.

Get Thread Replies

Get Thread Replies

Retrieve all messages in a thread excluding those sent from the specified email address.

Search Gmail Messages

Search Gmail Messages

Find Gmail messages by sender, subject, label, or AI/advanced query and return message details, attachments, and a next-page token.

Get Email Attachment

Get Email Attachment

Retrieve attachments from an email by Message ID and return attachment details (filename, MIME type, size) and accessible URLs.

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Step by step guides to integrate Gmail and InvGate Service Desk

Frequently Asked Questions

How do I start an integration between Gmail and InvGate Service Desk?

To start, connect both your Gmail and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Gmail triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Gmail is recorded in InvGate Service Desk?

Absolutely. You can customize how Gmail data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gmail and InvGate Service Desk?

The data sync between Gmail and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gmail to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gmail and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Gmail and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gmail

About Gmail

Gmail is a free email service developed by Google. It allows users to send and receive emails, manage their inbox, and organize their communications efficiently. With features like spam filtering, search capabilities, and integration with other Google services, Gmail is a powerful tool for personal and professional communication.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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