Connect Google Analytics 4 and Freshchat Classic to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Conversion Events
Trigger when a new conversion event is created.
Do thisActions
Action is the task that follows automatically within your Google Analytics 4 integrations.
Create Conversion Event
Create a conversion event for a specified Google Analytics 4 property using the provided event name.
Get Conversion Event
Retrieve a specific conversion event (by ID) from a Google Analytics 4 property.
Create Measurement Secret
Creates a Measurement Protocol Secret for a Google Analytics 4 data stream so you can send events via the Measurement Protocol.
Run Property Report
Generate a Google Analytics 4 report for a specified property and date range using selected metrics and dimensions.
List all Custom Dimensions for Specific Property
Returns metadata for dimensions and metrics available in reporting methods.
Create a User
Add a new user to Freshchat.
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Frequently Asked Questions
To start, connect both your Google Analytics 4 and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Analytics 4 triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how Google Analytics 4 data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Google Analytics 4 and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Analytics 4 and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Analytics 4
Google Analytics is a powerful web analytics service offered by Google that tracks and reports website traffic, providing insights into user behavior, traffic sources, and marketing effectiveness.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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