Connect Google Business Profile and Delighted to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review Posted
Choose an Action
Automatically do this!
Get Response Metrics
List people in Autopilot
Getting Autopilot configuration
Find a person
Unsubscribe Person
Send Email Survey
Send SMS Survey
Add Person
Add Response
Remove peroson from email autopilot
Add person to email autopilot
Find Person
Ready to use Google Business Profile and Delighted automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review Posted
Runs when a new review is posted on your Google Business Profile.
New Response
Triggers when a new response is received in this delighted project
New Unsubscribe
Triggers when a person unsubscribes from delighted account
Do thisActions
Action is the task that follows automatically within your Google Business Profile integrations.
Create Local Post
Creates a new local post associated with the specified location, and returns it.
Reply To Review
Post a response to a review
Delete Local Post
Delete a local post
List All Locations
Get all business locations
List All Reviews
Get all reviews for a location
Update Business Profile Post
Edit a Business Profile post
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Frequently Asked Questions
To start, connect both your Google Business Profile and Delighted accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in Delighted (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in Delighted. This includes choosing which data fields go into which fields of Delighted, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and Delighted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and Delighted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Business Profile
Google Business Profile is a free Google service that helps businesses manage how they appear in Google Search and Maps, engage customers with reviews and updates, and share business details such as hours, services, photos, and booking options.
Learn MoreAbout Delighted
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
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