Connect Google Business Profile and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Ready to use Google Business Profile and Freshchat Classic automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review
Triggers when a new review is posted on your Google Business Profile.
Do thisActions
Action is the task that follows automatically within your Google Business Profile integrations.
Create Event Post
Creates a new event post on your Google Business Profile.
Create Reply
creates a reply for a specified review.
List all Review
get all review for business account.
Update Event Post
Update a Google Business Profile Event post .
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
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Frequently Asked Questions
To start, connect both your Google Business Profile and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Business Profile
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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