Connect Google Business Profile and InvGate Service Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review Posted
Choose an Action
Automatically do this!
- Request a new Action for InvGate Service Desk
Enable Integrations or automations with these events of Google Business Profile and InvGate Service Desk
Enable Integrations or automations with these events of Google Business Profile and InvGate Service Desk
Triggers
New Review Posted
Runs when a new review is posted on your Google Business Profile.
Actions
Create Post
Creates an event post on your Google Business Profile with event details and a photo so customers can see and engage with it.
Create Reply
creates a reply for a specified review.
List all Review
get all review for business account.
Update Event Post
Update a Google Business Profile Event post .
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Frequently Asked Questions
To start, connect both your Google Business Profile and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Business Profile
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
Learn MoreAbout InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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