Connect Google Business Profile and ServiceNow to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review Posted
Choose an Action
Automatically do this!
Create Service Catalog Request
Ready to use Google Business Profile and ServiceNow automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review Posted
Runs when a new review is posted on your Google Business Profile.
Do thisActions
Action is the task that follows automatically within your Google Business Profile integrations.
Create Local Post
Create a local post with photo
Create Reply
creates a reply for a specified review.
List all Review
get all review for business account.
Update Event Post
Update a Google Business Profile Event post .
Create Service Catalog Request
Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.
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Frequently Asked Questions
To start, connect both your Google Business Profile and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Business Profile triggers actions in ServiceNow (or vice versa).
Absolutely. You can customize how Google Business Profile data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.
The data sync between Google Business Profile and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Business Profile and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Business Profile
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
Learn MoreAbout ServiceNow
ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.
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