IntegrationsGoogle ChatCustomerX Tracking
Google Chat + CustomerX Tracking

Connect Google Chat and CustomerX Tracking to Build Intelligent Automations

Choose a Trigger

Google Chat

When this happens...

Choose an Action

CustomerX Tracking

Automatically do this!

Enable Integrations or automations with these events of Google Chat and CustomerX Tracking

Enable Integrations or automations with these events of Google Chat and CustomerX Tracking

Triggers

New Message

New Message

Trigger when a new message received/sent in google chat space.

Request a new Trigger for Google Chat

Actions

Send Message

Send Message

Sends a message to a specified Google Chat space.

Create a Card Message

Create a Card Message

create a card message to a specified Google Chat space.

Get a list of messages

Get a list of messages

Retrieve a list of messages .

Request a new Action for Google Chat

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Frequently Asked Questions

How do I start an integration between Google Chat and CustomerX Tracking?

To start, connect both your Google Chat and CustomerX Tracking accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in CustomerX Tracking (or vice versa).

Can we customize how data from Google Chat is recorded in CustomerX Tracking?

Absolutely. You can customize how Google Chat data is recorded in CustomerX Tracking. This includes choosing which data fields go into which fields of CustomerX Tracking, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Chat and CustomerX Tracking?

The data sync between Google Chat and CustomerX Tracking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Chat to CustomerX Tracking?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Chat and CustomerX Tracking?

Yes, you can set conditional logic to control the flow of data between Google Chat and CustomerX Tracking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Chat

About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

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CustomerX Tracking

About CustomerX Tracking

CustomerX is a customer success platform that helps you manage engagement and relationships with your customers

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