Connect Google Merchant and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Google Merchant
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Google Merchant integrations.
Delete Product
Delete a product from your Merchant Center account.
Add Product to Google Merchant
Adds a product listing to your Google Merchant account.
List Products
List processed products in your Merchant Center account.
Update Product
Updates details of an existing product in your Google Merchant account.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Know More About Google Merchant and Liveagent Integrations
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Frequently Asked Questions
To start, connect both your Google Merchant and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Merchant triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Google Merchant data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Google Merchant and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Merchant and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Merchant
Google Merchant helps businesses manage their product listings and reach more customers through Google Shopping. It allows you to upload and maintain product information, ensuring your products are visible to potential buyers.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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