Connect Google Merchant and WhatsApp Business Cloud to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Google Merchant
Choose an Action
Automatically do this!
List Templates
Send Text Message
Send Template Message
WhatsApp Human Intervention
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Message Notification
Triggers when a new message is received.
Do thisActions
Action is the task that follows automatically within your Google Merchant integrations.
Delete Product
Deletes a product from your Google Merchant Center account.
Add Product To Google Merchant
Adds a product to your Google Merchant account so customers can find it on Google Shopping.
List Products
Get the products in the selected Merchant Center account.
Update Product
Update an existing product’s details in your Google Merchant account so the listing shows the latest information.
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
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Frequently Asked Questions
To start, connect both your Google Merchant and WhatsApp Business Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Merchant triggers actions in WhatsApp Business Cloud (or vice versa).
Absolutely. You can customize how Google Merchant data is recorded in WhatsApp Business Cloud. This includes choosing which data fields go into which fields of WhatsApp Business Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Google Merchant and WhatsApp Business Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Merchant and WhatsApp Business Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Merchant
Google Merchant helps businesses manage their product listings and reach more customers through Google Shopping. It allows you to upload and maintain product information, ensuring your products are visible to potential buyers.
Learn MoreAbout WhatsApp Business Cloud
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
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