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Google Ads + Zendesk Support

Connect Google Ads and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Google Ads

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use Google Ads and Zendesk Support automations

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Automate Instagram Comment Replies with Smart DMs

trigger
When
Default app icon
Instagram for Business
Instant Trigger
Do
getRandomCommentReplyFunction
cmntp4d3SwSR
IF
    • text is ai
      Workflow step icon
      ReplytoComment
      Workflow step icon
      Send a Private Reply
      Add Step
    • Is guide comment
      Workflow step icon
      ReplytoComment Guide
      Workflow step icon
      Send a Private Reply Guide
      Add Step
    • multi keyword match
      cmntdqJzLMYS
      Workflow step icon
      ReplytoCommentMultiKeyword
      Add Step
Continue from here
View Template

Automate Expense Report Approvals via Slack & QuickBooks

trigger
app icon
app icon
app icon
app icon
When
Default app icon
Google Forms
Runs Every 15 Minutes
Do
Workflow step icon
Send for Approval
IF
    • Send for Approval accept
      Workflow step icon
      Create Entry of expenses
      Add Step
    • Send for reject
      Workflow step icon
      Mail for Rejection
      Add Step
Continue from here
Workflow step icon
Add Expense Details
View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

trigger
app icon
app icon
When
Default app icon
Instagram for Business
Instant Trigger
Do
convertTimestampToIST_Message_Time
Workflow step icon
Give Prompt and Get Structured Response
IF
    • has response
      Workflow step icon
      SendDMMessage
      Add Step
    • Notify team
      Workflow step icon
      SendMail
      Add Step
    • has react
      Workflow step icon
      SendDMMessage React
      Add Step
Continue from here
View Template

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead form Entry

New Lead form Entry

Triggers whenever a new lead is created from a Lead Form Extension.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your Google Ads integrations.

Find Campaign by ID or Name

Find Campaign by ID or Name

Finds a Google Ads Campaign whose names or id matches the provided input.

Add Contact to Customer List with Email

Add Contact to Customer List with Email

Adds a contact to a customer list. This uses the Data Manager API, which is being beta tested by Google.

Find Customer list

Find Customer list

find customer list by name

Set Campaign Status

Set Campaign Status

Sets the status of a Google Ads campaign.

Send Offline Conversation

Send Offline Conversation

Sends events from your customer systems (PoS, CRM, email service provider, etc) to connect Google Ad campaigns to offline activity and business impact.

Google Ads Performance Report by Custom Query

Google Ads Performance Report by Custom Query

Retrieves the details as per the query provided.

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Frequently Asked Questions

How do I start an integration between Google Ads and Zendesk Support?

To start, connect both your Google Ads and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Ads triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Google Ads is recorded in Zendesk Support?

Absolutely. You can customize how Google Ads data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Ads and Zendesk Support?

The data sync between Google Ads and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Ads to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Ads and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Google Ads and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Ads

About Google Ads

Google Ads is an online advertising platform developed by Google, where advertisers can display brief advertisements, service offerings, product listings, or videos to web users. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.

Ads and ConversionMarketing
Learn More
Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Customer Support
Learn More

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