Integrate Gorgias with your favorite apps
Easily connect Gorgias with the apps you use every day. Pick from thousands of available Gorgias integrations or customize
new ones through our automation platform.
Ready to use Gorgias automations
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Triggers and Actions in Gorgias Automations
viaSocket makes it simple to connect Gorgias and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
How to get started with Gorgias automations
Automate when something happens in Gorgias
Login -> Create new flow -> Select trigger -> Search Gorgias -> Choose the trigger from the list
Take action in Gorgias when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Gorgias -> Choose the action from the list
Trigger
Action
Real-world use cases of Gorgias integrations
See how Gorgias integrates with popular apps to automate tasks and streamline your workflow.
- Integrate gorgias with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and gorgias databases.
- Integrate gorgias with MySQL to automatically sync records, facilitating seamless data exchange between gorgias and your SQL databases.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn More
About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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