
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Automatically do this!
Erase Element of Image
Generate Image
Generate Graphics Image
Prompt Enhancement
Face Refinement
Reimagine Image
Create Project
Update Project
Delete Project
Create Dataset
Update Dataset
Delete Dataset
Upload Image
Regenerate All Caption
Create Clone Dataset
Update Image Caption
Create Model
Update Model
Delete Model
Generate Background
Erase Foreground
Blur Background
Crop out Image
Expand Image
Fetch Captions
Register Image
Remove Background from Video
Product Cutout
Product Packshot
Product Shadow
Lifestyle Product Shot by Text
Lifestyles product shot by image
Vehicle shot by text
Segmentation
Delete Image
Apply Effects
Harmonization
Find Caption
Find Mask
Generate vector graphics
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Action is the task that follows automatically within your Groove integrations.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
Erase an Element of Image.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Groove and Bria AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Groove triggers actions in Bria AI (or vice versa).
Absolutely. You can customize how Groove data is recorded in Bria AI. This includes choosing which data fields go into which fields of Bria AI, setting up custom formats, and filtering out unwanted information.
The data sync between Groove and Bria AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Groove and Bria AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreBria AI is a cutting-edge platform that leverages artificial intelligence to enhance and automate creative processes, particularly in the fields of design and media. It offers tools that assist users in generating high-quality visual content, optimizing design workflows, and improving creative outputs through AI-driven insights and automation.
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