Connect Groove and CompanyCam
Integrate Groove with CompanyCam to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Photo in Companycam when Ticket Closed in Groove
Create Checklist From Template in CompanyCam when Ticket Closed in Groove
Add Project to CompanyCam when Ticket Closed in Groove
Add Project Label in Companycam when Ticket Closed in Groove
Update Project Notepad in CompanyCam when Ticket Closed in Groove
Popular Groove + CompanyCam flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
CompanyCam
Automatically do this!
Add Photo
Create Checklist From Template
Add Project
Add Project Label
Update Project Notepad
Find or Create Project
Create Tag
Create User
Create Group
Add Photo in Companycam when Ticket Closed in Groove
Use this flowCreate Checklist From Template in CompanyCam when Ticket Closed in Groove
Use this flowAdd Project to CompanyCam when Ticket Closed in Groove
Use this flowAdd Project Label in Companycam when Ticket Closed in Groove
Use this flowUpdate Project Notepad in CompanyCam when Ticket Closed in Groove
Use this flowFind or Create Project in Companycam when Ticket Closed in Groove
Use this flowCreate Tag in CompanyCam when Ticket Closed in Groove
Use this flowCreate User in Companycam when Ticket Closed in Groove
Use this flowCreate Group in CompanyCam when Ticket Closed in Groove
Use this flowAdd Photo in Companycam when Ticket Tagged in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and CompanyCam.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Add Photo
Adds a new photo to an existing project
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About CompanyCam
CompanyCam is an app built for contractors and trades professionals to capture and organize important job site information, including photos and documents. Connecting CompanyCam with other software and CRMs allows users to keep tabs on progress and improve their processes.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and CompanyCam accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and CompanyCam as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach CompanyCam. No coding required.
Yes. You can set up a workflow where Groove triggers actions in CompanyCam, and a separate workflow where CompanyCam triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and CompanyCam. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and CompanyCam integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
