Connect Groove and GoodDay
Integrate Groove with GoodDay to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Groove + GoodDay flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
GoodDay
Automatically do this!
Create Task in Project
Create Project Folder
Add Comment To Task
List Projects
List Company Events
List Company Users
List Custom-fields
List Project Tasks
Log Time Entry
Create Task in Project in GoodDay when Ticket Closed in Groove
Use this flowCreate Project Folder in GoodDay when Ticket Closed in Groove
Use this flowAdd Comment To Task in GoodDay when Ticket Closed in Groove
Use this flowList Projects from GoodDay when Ticket Closed in Groove
Use this flowList Company Events from GoodDay when Ticket Closed in Groove
Use this flowList Company Users from GoodDay when Ticket Closed in Groove
Use this flowList Custom-fields from GoodDay when Ticket Closed in Groove
Use this flowList Project Tasks from GoodDay when Ticket Closed in Groove
Use this flowLog Time Entry in GoodDay when Ticket Closed in Groove
Use this flowCreate Task in Project in GoodDay when Ticket Tagged in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and GoodDay.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Create Task in Project
Create a task in the selected project and optionally set assignee, type, priority, schedule, estimates, subtask parent, and CRM links.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About GoodDay
GoodDay is a comprehensive work management platform designed to enhance productivity and collaboration. It offers tools for project management, task tracking, time management, and team collaboration, making it an ideal solution for businesses looking to streamline their workflows and improve efficiency.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and GoodDay accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and GoodDay as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach GoodDay. No coding required.
Yes. You can set up a workflow where Groove triggers actions in GoodDay, and a separate workflow where GoodDay triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and GoodDay. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and GoodDay integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
