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Enable Integrations or automations with these events of Groove and Microsystem Hotspot
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreMicrosystem is the first smart-WiFi platform in the Middle East, that decrease marketing costs 9 times and grows sales 5 times, through smart WiFi Marketing and Automation we provide loyalty, affiliate, and birthday program, WhatsApp pay through WhatsApp bot.
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