Connect Groove and Saleshandy
Integrate Groove with Saleshandy to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Prospect/Add Prospect to Sequence OH HOLD in Saleshandy when Ticket Closed in Groove
Assign Prospect Tag in Saleshandy when Ticket Closed in Groove
Mark Prospect Status in Saleshandy when Ticket Closed in Groove
Update Prospect Status in Saleshandy when Ticket Closed in Groove
Create Prospect/Add Prospect to Sequence OH HOLD in Saleshandy when Ticket Tagged in Groove
Popular Groove + Saleshandy flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
Saleshandy
Automatically do this!
Create Prospect/Add Prospect to Sequence OH HOLD
Assign Prospect Tag
Mark Prospect Status
Update Prospect Status
Create Prospect/Add Prospect to Sequence OH HOLD in Saleshandy when Ticket Closed in Groove
Use this flowAssign Prospect Tag in Saleshandy when Ticket Closed in Groove
Use this flowMark Prospect Status in Saleshandy when Ticket Closed in Groove
Use this flowUpdate Prospect Status in Saleshandy when Ticket Closed in Groove
Use this flowCreate Prospect/Add Prospect to Sequence OH HOLD in Saleshandy when Ticket Tagged in Groove
Use this flowAssign Prospect Tag in Saleshandy when Ticket Tagged in Groove
Use this flowMark Prospect Status in Saleshandy when Ticket Tagged in Groove
Use this flowUpdate Prospect Status in Saleshandy when Ticket Tagged in Groove
Use this flowCreate Prospect/Add Prospect to Sequence OH HOLD in Saleshandy when Ticket Priority Changed in Groove
Use this flowAssign Prospect Tag in Saleshandy when Ticket Priority Changed in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and Saleshandy.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Create Prospect/Add Prospect to Sequence OH HOLD
create prospects in saleshandy Reason for Hold -> You don't have required permissions to access this resource
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About Saleshandy
With Saleshandy, businesses send personalized emails and automated follow-ups on a large scale to generate qualified leads and drive increased sales.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and Saleshandy accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and Saleshandy as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Saleshandy. No coding required.
Yes. You can set up a workflow where Groove triggers actions in Saleshandy, and a separate workflow where Saleshandy triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and Saleshandy. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and Saleshandy integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
