Connect Groove and Teamgate
Integrate Groove with Teamgate to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Companies in Teamgate when Ticket Closed in Groove
List Deals from Teamgate when Ticket Closed in Groove
List Lead Collection from Teamgate when Ticket Closed in Groove
List People Collection from Teamgate when Ticket Closed in Groove
List Products Collection from Teamgate when Ticket Closed in Groove
Popular Groove + Teamgate flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
Teamgate
Automatically do this!
List All Companies
List Deals
List Lead Collection
List People Collection
List Products Collection
List Emails Collection
Create Product
Create Activity
Create or Update Company
Create or Update Deal
Create Or Update Lead
Create or Update Person
Update Product
Find Company
Find Deal
Find Lead
Find Person
Find Product
List All Companies in Teamgate when Ticket Closed in Groove
Use this flowList Deals from Teamgate when Ticket Closed in Groove
Use this flowList Lead Collection from Teamgate when Ticket Closed in Groove
Use this flowList People Collection from Teamgate when Ticket Closed in Groove
Use this flowList Products Collection from Teamgate when Ticket Closed in Groove
Use this flowList Emails Collection from Teamgate when Ticket Closed in Groove
Use this flowCreate Product in Teamgate when Ticket Closed in Groove
Use this flowCreate Activity in Teamgate when Ticket Closed in Groove
Use this flowCreate or Update Company in Teamgate when Ticket Closed in Groove
Use this flowCreate or Update Deal in Teamgate when Ticket Closed in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and Teamgate.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
List All Companies
Retrieves the list of all company
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About Teamgate
Teamgate is an intelligent sales CRM with a great insights. Start from Lead capturing and move along to closing a Deal. Get top reports, which will become a necessity from day one.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and Teamgate accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and Teamgate as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamgate. No coding required.
Yes. You can set up a workflow where Groove triggers actions in Teamgate, and a separate workflow where Teamgate triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and Teamgate. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and Teamgate integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
