Connect Groupme and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

Groupme

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Ready to use Groupme and Teamwork Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Action is the task that follows automatically within your Groupme integrations.

Create group

Create group

Create a new GroupMe group with optional description, image, and join/share link. Returns the created group's details.

Create a Message

Create a Message

Send a text message (with optional images, locations, or emoji) to a selected GroupMe group.

List Groups

List Groups

List the groups in your GroupMe account.

Get a Group

Get a Group

Retrieve a GroupMe group by name (exact or partial match) and return its details.

Destroy a Group

Destroy a Group

Search for a GroupMe group by name (exact or partial match) and permanently delete it.

Update a Group

Update a Group

Locate a GroupMe group by name (exact or partial) and update its name, description, or image.

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Frequently Asked Questions

How do I start an integration between Groupme and Teamwork Desk?

To start, connect both your Groupme and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Groupme triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from Groupme is recorded in Teamwork Desk?

Absolutely. You can customize how Groupme data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Groupme and Teamwork Desk?

The data sync between Groupme and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Groupme to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Groupme and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between Groupme and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Groupme

About Groupme

GroupMe is a communication platform that allows users to create and manage group chats, making it easy to stay connected with friends, family, and colleagues. With features like direct messaging, media sharing, and customizable notifications, GroupMe simplifies group communication.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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