Connect groupme and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for groupme
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use groupme and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your groupme integrations.
Create group
Create a new GroupMe group with optional description, image, and join/share link. Returns the created group's details.
Create a Message
Send a text message (with optional images, locations, or emoji) to a selected GroupMe group.
List Groups
Retrieve a paginated list of GroupMe groups accessible to your account.
Get a Group
Retrieve a GroupMe group by name (exact or partial match) and return its details.
Destroy a Group
Search for a GroupMe group by name (exact or partial match) and permanently delete it.
Update a Group
Locate a GroupMe group by name (exact or partial) and update its name, description, or image.
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Frequently Asked Questions
To start, connect both your groupme and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in groupme triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how groupme data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between groupme and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between groupme and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About groupme
GroupMe is a communication platform that allows users to create and manage group chats, making it easy to stay connected with friends, family, and colleagues. With features like direct messaging, media sharing, and customizable notifications, GroupMe simplifies group communication.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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