Connect Gtwy and birdeye to Build Intelligent Automations
Choose a Trigger
When this happens...
Error Alert
Missing Variable Alert
Retry Alert is Created
New Broadcast Response
Choose an Action
Automatically do this!
- Request a new Action for birdeye
Enable Integrations or automations with these events of Gtwy and birdeye
Enable Integrations or automations with these events of Gtwy and birdeye
Triggers
Error Alert
Send an alert when an error occurs for one or more selected bridges.
Missing Variable Alert
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Retry Alert is Created
Triggers when retry alert is created.
New Broadcast Response
Runs when new broadcast response is created.
Actions
Send Message To AI
Send message to AI, get reply
Call AI Agent Instantly
Get instant AI reply
Create Alert Webhook
Register webhook for errors
Call AI Agent in Background
Runs asynchronously in the background. Response is not available in real time and may take a few minutes.
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Frequently Asked Questions
To start, connect both your Gtwy and birdeye accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in birdeye (or vice versa).
Absolutely. You can customize how Gtwy data is recorded in birdeye. This includes choosing which data fields go into which fields of birdeye, setting up custom formats, and filtering out unwanted information.
The data sync between Gtwy and birdeye typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gtwy and birdeye. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gtwy
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
Learn MoreAbout birdeye
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
Learn More
