Connect Gtwy and Helpcrunch to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Error Alert

Error Alert

Send an alert when an error occurs for one or more selected bridges.

Missing Variable Alert

Missing Variable Alert

Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.

retry alert is created

retry alert is created

runs when retry alert is created

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Do thisActions

Action is the task that follows automatically within your Gtwy integrations.

Talk to AI

Talk to AI

Give prompt to the selected AI agent and receive its reply.

Send Message to AI Agent

Send Message to AI Agent

Send a message to the selected AI agent and receive its reply.

Create Contact

Create Contact

Create an Contact

Add Tag to Customer

Add Tag to Customer

Add a Tag to Customer.

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Frequently Asked Questions

How do I start an integration between Gtwy and Helpcrunch?

To start, connect both your Gtwy and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in Helpcrunch (or vice versa).

Can we customize how data from Gtwy is recorded in Helpcrunch?

Absolutely. You can customize how Gtwy data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gtwy and Helpcrunch?

The data sync between Gtwy and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gtwy to Helpcrunch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gtwy and Helpcrunch?

Yes, you can set conditional logic to control the flow of data between Gtwy and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gtwy

About Gtwy

AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.

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Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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