When this happens...
Error Alert
Missing Variable Alert
Retry Alert is Created
New Broadcast Response

Automatically do this!
Add visitor to line
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When this happensTriggers
A trigger is an event that starts a workflow.
Send an alert when an error occurs for one or more selected bridges.
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Triggers when retry alert is created.
Runs when new broadcast response is created.
Triggers when a new visitor is added.
runs when visitor checks in
Action is the task that follows automatically within your Gtwy integrations.
Sends a message to the selected AI agent and returns its reply.
Send a message to the selected AI agent and return its reply.
You can setup your webhook to get alert notifications.
Sends a message to GTWY AI's non-realtime agent and delivers the reply after processing.
Add a visitor to the selected line so they join the location's queue.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your Gtwy and Qminder accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in Qminder (or vice versa).
Absolutely. You can customize how Gtwy data is recorded in Qminder. This includes choosing which data fields go into which fields of Qminder, setting up custom formats, and filtering out unwanted information.
The data sync between Gtwy and Qminder typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gtwy and Qminder. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
Learn MoreQminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
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