Connect Gumlet and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
New Video Uploaded
Playlist Assets Created
Collections Created
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Gumlet and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Video Uploaded
Triggers when a new video is uploaded
Playlist Assets Created
Trigger when new playlist assets created.
Collections Created
Trigger when new Collections created.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Do thisActions
Action is the task that follows automatically within your Gumlet integrations.
Upload video
Upload a video to your gumlet account.
Create Asset
Create a new Asset.
Search Assets
Search Assets in Collections.
Create Playlist
Create Playlist in Collection.
Search playlists
Search playlists.
Create Collection
Creates a new Collection.
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Frequently Asked Questions
To start, connect both your Gumlet and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Gumlet triggers actions in Groove (or vice versa).
Absolutely. You can customize how Gumlet data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Gumlet and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gumlet and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gumlet
Gumlet is a powerful image and video optimization platform designed to deliver high-quality media content with minimal load times. It provides automatic resizing, compression, and delivery of images and videos, ensuring optimal performance across all devices and platforms.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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