Integrate Gupshup with Heartbeat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Set User Opt Status in Gupshup when New Event in Heartbeat
Send WhatsApp Template Message via Gupshup when New Event in Heartbeat
Send WhatsApp Message via Gupshup when New Event in Heartbeat
Set User Opt Status in Gupshup when New Thread in Heartbeat
Send WhatsApp Template Message via Gupshup when New Thread in Heartbeat
Start from a real workflow other teams are already running.
Gupshup
When this happens...
Heartbeat
Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
Set User Opt Status in Gupshup when New Event in Heartbeat
Use this flowSend WhatsApp Template Message via Gupshup when New Event in Heartbeat
Use this flowSend WhatsApp Message via Gupshup when New Event in Heartbeat
Use this flowSet User Opt Status in Gupshup when New Thread in Heartbeat
Use this flowSend WhatsApp Template Message via Gupshup when New Thread in Heartbeat
Use this flowSend WhatsApp Message via Gupshup when New Thread in Heartbeat
Use this flowSet User Opt Status in Gupshup when On group join in Heartbeat
Use this flowSend WhatsApp Template Message via Gupshup when On group join in Heartbeat
Use this flowSend WhatsApp Message via Gupshup when On group join in Heartbeat
Use this flowSet User Opt Status in Gupshup when New User in Heartbeat
Use this flowEverything you can automate between Gupshup and Heartbeat.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
Triggers when a new user joins your community or their information is updated.
Action is the task that follows automatically within your Gupshup integrations.
Sets whether a user is opted in or opted out for messaging.
Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.
Send WhatsApp message
Add members to a group.
Creates a new Group in your Heartbeat community.
Remove members from a group.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn moreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSign up for a free viaSocket account, then authorize both your Gupshup and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.
Yes. You can set up a workflow where Gupshup triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in Gupshup . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gupshup and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gupshup and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.