Connect Gupshup and Sangam CRM
Integrate Gupshup with Sangam CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Set User Opt Status in Gupshup when New Lead Created in Sangam CRM
Send WhatsApp Template Message via Gupshup when New Lead Created in Sangam CRM
Send WhatsApp Message via Gupshup when New Lead Created in Sangam CRM
Set User Opt Status in Gupshup when New Contact Created in Sangam CRM
Send WhatsApp Template Message via Gupshup when New Contact Created in Sangam CRM
Popular Gupshup + Sangam CRM flows
Start from a real workflow other teams are already running.
Set User Opt Status in Gupshup when New Lead Created in Sangam CRM
Use this flowSend WhatsApp Template Message via Gupshup when New Lead Created in Sangam CRM
Use this flowSend WhatsApp Message via Gupshup when New Lead Created in Sangam CRM
Use this flowSet User Opt Status in Gupshup when New Contact Created in Sangam CRM
Use this flowSend WhatsApp Template Message via Gupshup when New Contact Created in Sangam CRM
Use this flowSend WhatsApp Message via Gupshup when New Contact Created in Sangam CRM
Use this flowSet User Opt Status in Gupshup when Opportunity Created in Sangam CRM
Use this flowSend WhatsApp Template Message via Gupshup when Opportunity Created in Sangam CRM
Use this flowSend WhatsApp Message via Gupshup when Opportunity Created in Sangam CRM
Use this flowSet User Opt Status in Gupshup when New Ticket Created in Sangam CRM
Use this flowSupported Triggers & Actions
Everything you can automate between Gupshup and Sangam CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Lead Created
Runs when a new lead is created.
New Contact Created
Trigger when new contact is created
Opportunity Created
Runs when opportunity created
New Ticket Created
Runs when new ticket is created
New Account Created
Runs when new account is created
New Task Created
Runs when new task is created
Do thisActions
Action is the task that follows automatically within your Gupshup integrations.
Set User Opt Status
Sets whether a user is opted in or opted out for messaging.
Send WhatsApp Template Message
Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.
Send WhatsApp Message
Send WhatsApp message
Create a new Lead
Add a new lead to Sangam CRM using selected custom fields and an optional next follow-up date.
Create Opportunity
Create a new sales opportunity
Fetch Module Fields
Get all fields for a module
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn by building automations
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Gupshup and Sangam CRM workflows.
Learn how to automate Gupshup and Sangam CRM workflows.
Learn how to automate Gupshup and Sangam CRM workflows.
Learn how to automate Gupshup and Sangam CRM workflows.
Learn how to automate Gupshup and Sangam CRM workflows.
Learn how to automate Gupshup and Sangam CRM workflows.
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About Gupshup
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn more
About Sangam CRM
Sangam CRM is a business CRM platform for managing sales, marketing, helpdesk support, internal tasks, and automated business workflows, with web, mobile, API, and integration capabilities.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gupshup and Sangam CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and Sangam CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Sangam CRM. No coding required.
Yes. You can set up a workflow where Gupshup triggers actions in Sangam CRM, and a separate workflow where Sangam CRM triggers actions in Gupshup . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gupshup and Sangam CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gupshup and Sangam CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
