Connect Gupshup and onedesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Gupshup
Choose an Action
Automatically do this!
- Request a new Action for onedesk
Enable Integrations or automations with these events of Gupshup and onedesk
Enable Integrations or automations with these events of Gupshup and onedesk
Actions
Send Whatsapp Message
Sends a message to a specified user through Gupshup.
User Opt-in/Out
Allow you to opt a user in or out.
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Gupshup and onedesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in onedesk (or vice versa).
Absolutely. You can customize how Gupshup data is recorded in onedesk. This includes choosing which data fields go into which fields of onedesk, setting up custom formats, and filtering out unwanted information.
The data sync between Gupshup and onedesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gupshup and onedesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gupshup
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn MoreAbout onedesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
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