Integrate HappyFox with CallRail to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Text Message via CallRail when New Ticket in HappyFox
Create Outbound Call with CallRail when New Ticket in HappyFox
Create Ticket in HappyFox when Inbound Call Arrives in CallRail
List Categories from HappyFox when Inbound Call Arrives in CallRail
List Ticket Priorities from HappyFox when Inbound Call Arrives in CallRail
Start from a real workflow other teams are already running.
HappyFox
When this happens...
New Ticket
CallRail
Automatically do this!
Send Text Message
Create Outbound Call
Send Text Message via CallRail when New Ticket in HappyFox
Use this flowCreate Outbound Call with CallRail when New Ticket in HappyFox
Use this flowCreate Ticket in HappyFox when Inbound Call Arrives in CallRail
Use this flowList Categories from HappyFox when Inbound Call Arrives in CallRail
Use this flowList Ticket Priorities from HappyFox when Inbound Call Arrives in CallRail
Use this flowList Agents from HappyFox when Inbound Call Arrives in CallRail
Use this flowList Contacts from HappyFox when Inbound Call Arrives in CallRail
Use this flowCreate Ticket in HappyFox when Text Message Sent via CallRail
Use this flowList Categories from HappyFox when Text Message Sent via CallRail
Use this flowList Ticket Priorities from HappyFox when Text Message Sent via CallRail
Use this flowEverything you can automate between HappyFox and CallRail.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new ticket is created
Runs when inbound call arrives
Runs when text message is sent
Runs when outbound call ends.
Runs when Call Routing Completes
Runs when call is modified
Action is the task that follows automatically within your HappyFox integrations.
Create a ticket
List help desk categories
List ticket priority levels
List support agents
List all help desk contacts
Sends a text message to a customer's phone number.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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HappyFox is a customer support, ticket support software that ensures lowest response time for all your customers queries. A really simple help desk!
Learn moreCallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn moreSign up for a free viaSocket account, then authorize both your HappyFox and CallRail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between HappyFox and CallRail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach CallRail. No coding required.
Yes. You can set up a workflow where HappyFox triggers actions in CallRail, and a separate workflow where CallRail triggers actions in HappyFox. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between HappyFox and CallRail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire HappyFox and CallRail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.