
When this happens...
New Ticket

Automatically do this!
List Organizations
Create Task
List User
List Project
Add Comment to Task
Create Contact
Complete a Task
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new ticket is created
Triggers when a new contact is added to the organization.
Triggers when a new task is added to the project.
Triggers when a task is marked completed.
Triggers when a comment is added on task .
Action is the task that follows automatically within your HappyFox integrations.
Create a ticket
List help desk categories
List ticket priority levels
List support agents
List all help desk contacts
Retrieve all the list of organizatons
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To start, connect both your HappyFox and SmartTask accounts to viaSocket. Once connected, you can set up a workflow where an event in HappyFox triggers actions in SmartTask (or vice versa).
Absolutely. You can customize how HappyFox data is recorded in SmartTask. This includes choosing which data fields go into which fields of SmartTask, setting up custom formats, and filtering out unwanted information.
The data sync between HappyFox and SmartTask typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between HappyFox and SmartTask. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
HappyFox is a customer support, ticket support software that ensures lowest response time for all your customers queries. A really simple help desk!
Learn MoreSmartTask is an online work management tool helping teams streamline their communication and workflows.
Learn More