
When this happens...
New Ticket

Automatically do this!
Enable Integrations or automations with these events of HappyFox and surefire
Runs when new ticket is created
Create a ticket
List help desk categories
List ticket priority levels
List support agents
List all help desk contacts
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To start, connect both your HappyFox and surefire accounts to viaSocket. Once connected, you can set up a workflow where an event in HappyFox triggers actions in surefire (or vice versa).
Absolutely. You can customize how HappyFox data is recorded in surefire. This includes choosing which data fields go into which fields of surefire, setting up custom formats, and filtering out unwanted information.
The data sync between HappyFox and surefire typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between HappyFox and surefire. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
HappyFox is a customer support, ticket support software that ensures lowest response time for all your customers queries. A really simple help desk!
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