Connect Happy Scribe and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Happy Scribe
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Enable Integrations or automations with these events of Happy Scribe and BoldDesk
Enable Integrations or automations with these events of Happy Scribe and BoldDesk
Actions
List All Transcriptions
Retrieve all transcriptions with basic details (id, name, status, language, timestamps, and edit link).
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
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Frequently Asked Questions
To start, connect both your Happy Scribe and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Happy Scribe triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Happy Scribe data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Happy Scribe and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Happy Scribe and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Happy Scribe
Happy Scribe offers seamless transcription and subtitling services, making it easy to convert audio and video content into text. Ideal for professionals and businesses looking to enhance accessibility and content reach.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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