Connect Heap Analytics and Zendesk Support
Integrate Heap Analytics with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Track Event in Heap Analytics when New Organization Created or Updated in Zendesk Support
Add User to Heap in Heap Analytics when New Organization Created or Updated in Zendesk Support
Delete Users in Heap Analytics when New Organization Created or Updated in Zendesk Support
Add User Properties to Heap Analytics when New Organization Created or Updated in Zendesk Support
Add Account Properties to Heap Analytics when New Organization Created or Updated in Zendesk Support
Popular Heap Analytics + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
Heap Analytics
When this happens...
- Request a new Trigger for Heap Analytics
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Track Event in Heap Analytics when New Organization Created or Updated in Zendesk Support
Use this flowAdd User to Heap in Heap Analytics when New Organization Created or Updated in Zendesk Support
Use this flowDelete Users in Heap Analytics when New Organization Created or Updated in Zendesk Support
Use this flowAdd User Properties to Heap Analytics when New Organization Created or Updated in Zendesk Support
Use this flowAdd Account Properties to Heap Analytics when New Organization Created or Updated in Zendesk Support
Use this flowGet User Deletion Status from Heap Analytics when New Organization Created or Updated in Zendesk Support
Use this flowTrack Event in Heap Analytics when New Customer Created or Updated in Zendesk Support
Use this flowAdd User to Heap in Heap Analytics when New Customer Created or Updated in Zendesk Support
Use this flowDelete Users in Heap Analytics when New Customer Created or Updated in Zendesk Support
Use this flowAdd User Properties to Heap Analytics when New Customer Created or Updated in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between Heap Analytics and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
New View Is Created
Runs when new view is created
Do thisActions
Action is the task that follows automatically within your Heap Analytics integrations.
Track Event
Send an event to Heap
Add User to Heap
Create or update a user in Heap
Delete Users
Submit users for deletion
Add User Properties
Add or update user properties
Add Account Properties
Add properties to account(s)
Get User Deletion Status
Check user deletion status
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Heap Analytics and Zendesk Support free
No credit card required. Set up your first workflow in minutes.
About Heap Analytics
Heap Analytics collects and analyzes user event data to understand how users interact with a product.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Heap Analytics and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Heap Analytics and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Heap Analytics triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Heap Analytics. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Heap Analytics and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Heap Analytics and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
