Connect Hedy AI and c2a to Build Intelligent Automations

Choose a Trigger

Hedy AI

When this happens...

Choose an Action

c2a

Automatically do this!

Enable Integrations or automations with these events of Hedy AI and c2a

Enable Integrations or automations with these events of Hedy AI and c2a

Triggers

New Highlight Created

New Highlight Created

runs when New Highlight Created

Session Ends

Session Ends

runs when Session Ends

Request a new Trigger for Hedy AI

Actions

Get Session Details

Get Session Details

Get a session's details, including transcript, conversation and meeting minutes

Get Highlight Details

Get Highlight Details

Get a highlight's original quote, cleaned quote, and AI insights.

Request a new Action for Hedy AI

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Frequently Asked Questions

How do I start an integration between Hedy AI and c2a?

To start, connect both your Hedy AI and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in Hedy AI triggers actions in c2a (or vice versa).

Can we customize how data from Hedy AI is recorded in c2a?

Absolutely. You can customize how Hedy AI data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Hedy AI and c2a?

The data sync between Hedy AI and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Hedy AI to c2a?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Hedy AI and c2a?

Yes, you can set conditional logic to control the flow of data between Hedy AI and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Hedy AI

About Hedy AI

Hedy AI is a cutting-edge platform that leverages artificial intelligence to enhance productivity and streamline workflows. It offers innovative solutions for automating tasks, improving decision-making, and optimizing business processes.

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c2a

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

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