Connect Hedy AI and ServiceBell to Build Intelligent Automations

Choose a Trigger

Hedy AI

When this happens...

Choose an Action

ServiceBell

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Enable Integrations or automations with these events of Hedy AI and ServiceBell

Enable Integrations or automations with these events of Hedy AI and ServiceBell

Triggers

New Highlight Created

New Highlight Created

runs when New Highlight Created

Session Ends

Session Ends

runs when Session Ends

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Actions

Get Session Details

Get Session Details

Get a session's details, including transcript, conversation and meeting minutes

Get Highlight Details

Get Highlight Details

Get a highlight's original quote, cleaned quote, and AI insights.

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Frequently Asked Questions

How do I start an integration between Hedy AI and ServiceBell?

To start, connect both your Hedy AI and ServiceBell accounts to viaSocket. Once connected, you can set up a workflow where an event in Hedy AI triggers actions in ServiceBell (or vice versa).

Can we customize how data from Hedy AI is recorded in ServiceBell?

Absolutely. You can customize how Hedy AI data is recorded in ServiceBell. This includes choosing which data fields go into which fields of ServiceBell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Hedy AI and ServiceBell?

The data sync between Hedy AI and ServiceBell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Hedy AI to ServiceBell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Hedy AI and ServiceBell?

Yes, you can set conditional logic to control the flow of data between Hedy AI and ServiceBell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Hedy AI

About Hedy AI

Hedy AI is a cutting-edge platform that leverages artificial intelligence to enhance productivity and streamline workflows. It offers innovative solutions for automating tasks, improving decision-making, and optimizing business processes.

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ServiceBell

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

Learn More