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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Highlight Created
runs when New Highlight Created
Session Ends
runs when Session Ends
New Topic
Triggers when a new topic is created in a UserEcho forum.
New Comment
Triggers when a new comment is posted in UserEcho.
Do thisActions
Action is the task that follows automatically within your Hedy AI integrations.
Get Session Details
Get a session's details, including transcript, conversation and meeting minutes
Get Highlight Details
Get a highlight's original quote, cleaned quote, and AI insights.
Create a Forum
Create a new forum
Create a Topic
Create a new topic by forum id
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Frequently Asked Questions
To start, connect both your Hedy AI and UserEcho accounts to viaSocket. Once connected, you can set up a workflow where an event in Hedy AI triggers actions in UserEcho (or vice versa).
Absolutely. You can customize how Hedy AI data is recorded in UserEcho. This includes choosing which data fields go into which fields of UserEcho, setting up custom formats, and filtering out unwanted information.
The data sync between Hedy AI and UserEcho typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hedy AI and UserEcho. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hedy AI
Hedy AI is a cutting-edge platform that leverages artificial intelligence to enhance productivity and streamline workflows. It offers innovative solutions for automating tasks, improving decision-making, and optimizing business processes.
Learn MoreAbout UserEcho
Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.
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