Connect Help Scout and Capgo to Build Intelligent Automations
Choose a Trigger
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created
Choose an Action
Automatically do this!
Update an Organization
Create an Organization
Delete an Organization
Get All Members
Get Statistics
Create a channel
Create an App
Delete an App
Get all Organizations
List all Apps
Ready to use Help Scout and Capgo automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
New Organizaition
Triggers when a new organization is created.
Do thisActions
Action is the task that follows automatically within your Help Scout integrations.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
Update an Organization
Update an existing organization.
Create an Organization
Create a new organization.
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Frequently Asked Questions
To start, connect both your Help Scout and Capgo accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in Capgo (or vice versa).
Absolutely. You can customize how Help Scout data is recorded in Capgo. This includes choosing which data fields go into which fields of Capgo, setting up custom formats, and filtering out unwanted information.
The data sync between Help Scout and Capgo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Help Scout and Capgo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn MoreAbout Capgo
Capgo is a cutting-edge platform designed to enhance the capabilities of mobile app developers by providing real-time updates and seamless deployment solutions. It streamlines the process of managing and updating mobile applications, ensuring that users always have access to the latest features and improvements without the need for traditional app store updates.
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