IntegrationsHelp ScoutClickSend SMS
Help Scout + ClickSend SMS

Connect Help Scout and ClickSend SMS to Build Intelligent Automations

Choose a Trigger

Help Scout

When this happens...

Choose an Action

ClickSend SMS

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

New SMS Send

New SMS Send

Triggers when new sms is send by clicksend.

Request a new Trigger for Help Scout

Do thisActions

Action is the task that follows automatically within your Help Scout integrations.

Delete Customer

Delete Customer

This action deletes the customer .

Create Email

Create Email

This actions creates a new email

Delete Email

Delete Email

Deletes the email of a customer.

Create Phone

Create Phone

This action creates the contact.

Send MMS Campaign

Send MMS Campaign

Send an MMS Campaign to up to 20,000 contacts.

Delete Contact

Delete Contact

Remove a contact from the selected list by exact name (case-insensitive). Returns whether a match was found and deletion details.

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Frequently Asked Questions

How do I start an integration between Help Scout and ClickSend SMS?

To start, connect both your Help Scout and ClickSend SMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in ClickSend SMS (or vice versa).

Can we customize how data from Help Scout is recorded in ClickSend SMS?

Absolutely. You can customize how Help Scout data is recorded in ClickSend SMS. This includes choosing which data fields go into which fields of ClickSend SMS, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Help Scout and ClickSend SMS?

The data sync between Help Scout and ClickSend SMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Help Scout to ClickSend SMS?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Help Scout and ClickSend SMS?

Yes, you can set conditional logic to control the flow of data between Help Scout and ClickSend SMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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ClickSend SMS

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

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