Connect Help Scout and My Dukaan to Build Intelligent Automations
Choose a Trigger
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created
Choose an Action
Automatically do this!
Get all Orders
Create Category
Create Product
Create Discount
Create a Warehouse
Create a Customer Tag
Search Product
Search Category
Get all Inventory Products
Update Product
Ready to use Help Scout and My Dukaan automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Help Scout integrations.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
Get all Orders
Get a list of orders.
Create Category
Create a category.
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Frequently Asked Questions
To start, connect both your Help Scout and My Dukaan accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in My Dukaan (or vice versa).
Absolutely. You can customize how Help Scout data is recorded in My Dukaan. This includes choosing which data fields go into which fields of My Dukaan, setting up custom formats, and filtering out unwanted information.
The data sync between Help Scout and My Dukaan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Help Scout and My Dukaan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn MoreAbout My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
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