Connect Help Scout and OpenSSL to Build Intelligent Automations
Enable Integrations or automations with these events of Help Scout and OpenSSL
Enable Integrations or automations with these events of Help Scout and OpenSSL
Triggers
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Actions
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
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- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Help Scout and OpenSSL accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in OpenSSL (or vice versa).
Absolutely. You can customize how Help Scout data is recorded in OpenSSL. This includes choosing which data fields go into which fields of OpenSSL, setting up custom formats, and filtering out unwanted information.
The data sync between Help Scout and OpenSSL typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Help Scout and OpenSSL. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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About OpenSSL
OpenSSL is a robust, full-featured open-source toolkit implementing the Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols as well as a full-strength general-purpose cryptography library. It is widely used for securing communications over computer networks and is a critical component in many software applications.
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