Triggers when a new conversation is created.
Triggers when a conversation is assigned to agent.
Triggers when a new customer is added.
Triggers when new message was sent in a channel
Triggers when a new user join workspace.
Triggers when a new message is posted on any slack channel.
Find customer by email
Find user by email
Find mailbox by name
Adds a note to existing conversation.
Creates a customer.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
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