Connect Help Scout and Toggl Track
Integrate Help Scout with Toggl Track to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Tag in Toggl-track when Conversation Assigned in Help Scout
Create a Task in Toggl-track when Conversation Assigned in Help Scout
Create a Time Entry in Toggl-track when Conversation Assigned in Help Scout
Start Time Entry in Toggl-track when Conversation Assigned in Help Scout
Stop a Time Entry in Toggl-track when Conversation Assigned in Help Scout
Popular Help Scout + Toggl Track flows
Start from a real workflow other teams are already running.
Choose a trigger
Help Scout
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created
Choose an action
Toggl Track
Automatically do this!
Create a Client
Create a Project
Create a Tag
Create a Task
Create a Time Entry
Start Time Entry
Stop a Time Entry
Find User By Email
Create Group
Add project member
Create a Tag in Toggl-track when Conversation Assigned in Help Scout
Use this flowCreate a Task in Toggl-track when Conversation Assigned in Help Scout
Use this flowCreate a Time Entry in Toggl-track when Conversation Assigned in Help Scout
Use this flowStart Time Entry in Toggl-track when Conversation Assigned in Help Scout
Use this flowStop a Time Entry in Toggl-track when Conversation Assigned in Help Scout
Use this flowFind User By Email in Toggl Track when Conversation Assigned in Help Scout
Use this flowCreate Group in Toggl-track when Conversation Assigned in Help Scout
Use this flowAdd project member to Toggl Track when Conversation Assigned in Help Scout
Use this flowCreate a Tag in Toggl-track when Tags Updated in Help Scout
Use this flowCreate a Task in Toggl-track when Tags Updated in Help Scout
Use this flowSupported Triggers & Actions
Everything you can automate between Help Scout and Toggl Track.
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
New Client
Return clients added to the selected workspace within the specified recent time period.
Do thisActions
Action is the task that follows automatically within your Help Scout integrations.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
Create a Client
Add a new client to the selected Toggl Track workspace.
Create a Project
Creates a new project in the specified Toggl workspace, optionally linking a client and setting template, privacy, and billable options.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreSimilar apps
About Toggl Track
Toggl Track is a time tracking tool designed to help individuals and teams measure and manage their work hours effectively. It offers features like time tracking, reporting, and project management across web, desktop, and mobile platforms.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Help Scout and Toggl Track accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Help Scout and Toggl Track as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Toggl Track. No coding required.
Yes. You can set up a workflow where Help Scout triggers actions in Toggl Track, and a separate workflow where Toggl Track triggers actions in Help Scout. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Help Scout and Toggl Track. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Help Scout and Toggl Track integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
