Connect Helpcrunch and Pumble to Build Intelligent Automations

Choose a Trigger

Helpcrunch

When this happens...

Choose an Action

Pumble

Automatically do this!

Enable Integrations or automations with these events of Helpcrunch and Pumble

Enable Integrations or automations with these events of Helpcrunch and Pumble

Actions

Create Contact

Create Contact

Create an Contact

Add Tag to Customer

Add Tag to Customer

Add a Tag to Customer.

Create a Channel

Create a Channel

Create a new Pumble channel (public or private) with the specified name and optional description.

Send Channel Message

Send Channel Message

Send a message to a specified Pumble channel, optionally as a bot.

Send Private Channel Message

Send Private Channel Message

Send the provided text message to a selected private channel in Pumble.

Find Channel

Find Channel

Locate a Pumble channel by ID or name and return its details.

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Frequently Asked Questions

How do I start an integration between Helpcrunch and Pumble?

To start, connect both your Helpcrunch and Pumble accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Pumble (or vice versa).

Can we customize how data from Helpcrunch is recorded in Pumble?

Absolutely. You can customize how Helpcrunch data is recorded in Pumble. This includes choosing which data fields go into which fields of Pumble, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpcrunch and Pumble?

The data sync between Helpcrunch and Pumble typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpcrunch to Pumble?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpcrunch and Pumble?

Yes, you can set conditional logic to control the flow of data between Helpcrunch and Pumble. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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Pumble

About Pumble

Pumble is team messaging and video conferencing software for seamless communication and collaboration.

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