IntegrationsHelpcrunchShopify
Helpcrunch + Shopify

Connect Helpcrunch and Shopify to Build Intelligent Automations

Choose a Trigger

Helpcrunch

When this happens...

Choose an Action

Shopify

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is created to Shopify account

New Order

New Order

Triggers when a new order is created.

New Product

New Product

Triggers when a new product is created to Shopify account.

Order Deleted

Order Deleted

Triggers when a order is deleted in Shopify account.

Order Cancelled

Order Cancelled

Triggers when a order is cancelled in Shopify account.

Order Paid

Order Paid

Triggers when a order is paid in Shopify account.

Do thisActions

Action is the task that follows automatically within your Helpcrunch integrations.

Create Contact

Create Contact

Create an Contact

Add Tag to Customer

Add Tag to Customer

Add a Tag to Customer.

Create Customer

Create Customer

Create a new Shopify customer with contact info, optional addresses, tax settings, tags, and marketing consents.

Find a Customer

Find a Customer

Find a customer by Name and Email.

Create Order

Create Order

Create a new order

Find Product Variant by Title

Find Product Variant by Title

Find product variant by title search

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Step by step guides to integrate Helpcrunch and Shopify

Frequently Asked Questions

How do I start an integration between Helpcrunch and Shopify?

To start, connect both your Helpcrunch and Shopify accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Shopify (or vice versa).

Can we customize how data from Helpcrunch is recorded in Shopify?

Absolutely. You can customize how Helpcrunch data is recorded in Shopify. This includes choosing which data fields go into which fields of Shopify, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpcrunch and Shopify?

The data sync between Helpcrunch and Shopify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpcrunch to Shopify?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpcrunch and Shopify?

Yes, you can set conditional logic to control the flow of data between Helpcrunch and Shopify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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Shopify

About Shopify

Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.

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