Connect Helpwise and AWS to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

AWS

Automatically do this!

Enable Integrations or automations with these events of Helpwise and AWS

Enable Integrations or automations with these events of Helpwise and AWS

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Upload File to S3

Upload File to S3

Upload a file to a specified S3 bucket.

Run Custom AWS Action

Run Custom AWS Action

Run a custom AWS action using provided inputs.

Request a new Action for Helpwise

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Helpwise and AWS?

To start, connect both your Helpwise and AWS accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in AWS (or vice versa).

Can we customize how data from Helpwise is recorded in AWS?

Absolutely. You can customize how Helpwise data is recorded in AWS. This includes choosing which data fields go into which fields of AWS, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and AWS?

The data sync between Helpwise and AWS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to AWS?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and AWS?

Yes, you can set conditional logic to control the flow of data between Helpwise and AWS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

Learn More
AWS

About AWS

AWS (Amazon Web Services) is a comprehensive cloud computing platform offering a wide range of services including computing power, storage options, and networking capabilities. It is designed to help businesses scale and grow by providing reliable and secure cloud solutions.

Learn More