IntegrationsHelpwiseBuilder Prime
Helpwise + Builder Prime

Connect Helpwise and Builder Prime to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Builder Prime

Automatically do this!

Enable Integrations or automations with these events of Helpwise and Builder Prime

Enable Integrations or automations with these events of Helpwise and Builder Prime

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for Helpwise

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Frequently Asked Questions

How do I start an integration between Helpwise and Builder Prime?

To start, connect both your Helpwise and Builder Prime accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Builder Prime (or vice versa).

Can we customize how data from Helpwise is recorded in Builder Prime?

Absolutely. You can customize how Helpwise data is recorded in Builder Prime. This includes choosing which data fields go into which fields of Builder Prime, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Builder Prime?

The data sync between Helpwise and Builder Prime typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Builder Prime?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Builder Prime?

Yes, you can set conditional logic to control the flow of data between Helpwise and Builder Prime. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Builder Prime

About Builder Prime

Builder Prime is a CRM, estimating, scheduling, and production management app for contractors

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