IntegrationsHelpwiseGoogle Sheets
Helpwise + Google Sheets

Connect Helpwise and Google Sheets to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Google Sheets

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Spreadsheet Row

New or Updated Spreadsheet Row

Triggers when a new row is added or modified in a spreadsheet.

Request a new Trigger for Helpwise

Do thisActions

Action is the task that follows automatically within your Helpwise integrations.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Update Spreadsheet Row

Update Spreadsheet Row

Updates a row in Google Sheets.

List all rows

List all rows

Get an all existing rows in a specific sheet.

Delete Row

Delete Row

delete row from a specified sheet.

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Step by step guides to integrate Helpwise and Google Sheets

Frequently Asked Questions

How do I start an integration between Helpwise and Google Sheets?

To start, connect both your Helpwise and Google Sheets accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Google Sheets (or vice versa).

Can we customize how data from Helpwise is recorded in Google Sheets?

Absolutely. You can customize how Helpwise data is recorded in Google Sheets. This includes choosing which data fields go into which fields of Google Sheets, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Google Sheets?

The data sync between Helpwise and Google Sheets typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Google Sheets?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Google Sheets?

Yes, you can set conditional logic to control the flow of data between Helpwise and Google Sheets. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Google Sheets

About Google Sheets

Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on spreadsheets in real-time. It’s part of the Google Workspace suite and offers powerful tools for organizing, analyzing, and visualizing data. Whether you're working individually or as part of a team, Google Sheets enables seamless collaboration, making it easy to share files, add comments, and track changes.

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