Connect Helpwise and My Dukaan to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpwise
Choose an Action
Automatically do this!
Add Customer
Get all Orders
Create Category
Add Product
Create Discount Coupon
Create Warehouse
Create a Customer Tag
Search Product
Search Category
Get all Inventory Products
Ready to use Helpwise and My Dukaan automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Add Customer
Add a new customer to your store (requires an email or mobile number).
Get all Orders
Get a list of orders.
Create Category
Add a new product category to your store.
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Frequently Asked Questions
To start, connect both your Helpwise and My Dukaan accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in My Dukaan (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in My Dukaan. This includes choosing which data fields go into which fields of My Dukaan, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and My Dukaan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and My Dukaan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout My Dukaan
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn More
