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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Record
Trigger when new Record is Created.
Update Record
Trigger when an Existing Record is Updated.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Record
Creates a New Record.
Update Table
Update an Existing Table.
Delete Table
Delete an Existing Table
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Frequently Asked Questions
To start, connect both your Helpwise and NocoDB accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in NocoDB (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in NocoDB. This includes choosing which data fields go into which fields of NocoDB, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and NocoDB typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and NocoDB. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout NocoDB
NocoDB Cloud is a powerful platform that transforms your databases into smart spreadsheets, enabling seamless collaboration and management of data. It offers a no-code interface that allows users to create, manage, and automate workflows without any programming knowledge. Ideal for businesses looking to streamline their data operations and enhance productivity.
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