Connect Helpwise and Smartlook to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Smartlook

Automatically do this!

Enable Integrations or automations with these events of Helpwise and Smartlook

Enable Integrations or automations with these events of Helpwise and Smartlook

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Get Event

Get Event

Retrieve the details of event

Get Funnel

Get Funnel

Retrieve the details of funnel

List Events

List Events

Retrieve the details of event

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between Helpwise and Smartlook?

To start, connect both your Helpwise and Smartlook accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Smartlook (or vice versa).

Can we customize how data from Helpwise is recorded in Smartlook?

Absolutely. You can customize how Helpwise data is recorded in Smartlook. This includes choosing which data fields go into which fields of Smartlook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Smartlook?

The data sync between Helpwise and Smartlook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Smartlook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Smartlook?

Yes, you can set conditional logic to control the flow of data between Helpwise and Smartlook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Smartlook

About Smartlook

Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.

Learn More